QEX customer care

One place for service follow-up.

Use this page for an existing appointment, invoice question, warranty review, complaint, document request or other customer-service issue.

Appointment support

Provide your booking reference, service address and requested change.

Include the invoice number and the specific charge or document you need reviewed.

Include the invoice, service date and a description of the returning issue. Coverage is subject to the written warranty terms.

Describe what happened, when it happened and the outcome you are requesting so the issue can be reviewed.

DIRECT TO QEX

Urgent scheduling requests are best handled by phone. Written requests are tracked using the reference issued after submission.