Need a Fix? Call QEX.
Fridge not cooling: checks before you call
Confirm power, temperature settings, blocked vents and whether the condenser area is accessible. Avoid repeated unplugging if the compressor is hot.
View related service →QEX appliance guide
Useful checks. Clear stop points.
These guides help you identify simple checks and know when to stop using the appliance. They do not replace professional diagnosis or licensed gas service.
Dishwasher will not drain
Check for a paused cycle, visible filter debris and a kinked accessible drain hose. Stop using the appliance if water is leaking underneath.
View related service →Washer shaking or refusing to spin
An unbalanced load, poor levelling, drainage restriction or worn suspension can cause vibration and spin failures.
View related service →Dryer takes too long to dry
Clean the lint filter and stop using the dryer if you smell burning. Restricted airflow and heating faults require prompt inspection.
View related service →Oven temperature does not match the setting
A sensor, control, igniter or heating element can cause temperature drift. Use an oven-safe thermometer only if the unit otherwise operates safely.
View related service →What to do when you smell gas
Do not operate switches or flames. Leave the area, follow your gas utility’s emergency instructions and call emergency services when appropriate.
View related service →Ready to request appliance service?
Book online for the $25 completed-repair offer or call dispatch for current availability.