Need a Fix? Call QEX.
Appointment policy
Cancel or reschedule before dispatch.
Appointment windows reserve technician capacity. Contact QEX as early as possible when plans change.
Cancellation
Speak with QEX dispatch at least three hours before the scheduled appointment window to cancel or reschedule without a late-cancellation charge.
Late cancellation
Cancellation after technician dispatch, failure to provide access, or a missed appointment may result in a charge starting at $99 plus HST.
Special-order parts, installed electronic parts and deposits may be non-refundable. Any applicable restocking charge or exception must be approved and documented by QEX.
Ready to request appliance service?
Book online for the $25 completed-repair offer or call dispatch for current availability.